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What you'll do:
Lead a team responsible for a region, including Partner Success Associates and Leads
Continuously improve team productivity & effectiveness through coaching interactions, including against the Gold Standard best practice
Develop skills & strengthening capabilities of team members, including Partner Success Leads
Effectively drive team performance & productivity, employee engagement & morale, building a culture aligned with the Expedia Group Guiding Principles
Lead the execution of overall business plans to meet or exceed key targets, goals and/or strategic objectives set by leadership
Collaborate with in-market Account Management and other internal teams on business development initiatives and ongoing operational issues
Execute market place initiatives with a strong eye on improving margin opportunity, obtaining hotel, and property rates and availability information and driving long term relationships with our supply partners, especially our key accounts
Provide input to senior management in developing effective and scalable solutions to improve process efficiencies
Represent Expedia Group in the local market, build Expedia Group’s company profile with key local influencers (e.g. tourism bureau, hotel association, etc.) and provide expertise to the local industry
Promote Expedia Group’s full suite of product offerings to lodging partners and educate them on the full use of our products and tools
Other reasonable duties, as assigned
Who you are:
Bachelor’s Degree in the related field; or equivalent related professional experience
5-8 years of relevant experience
Led cross-functional teams successfully in a fast-paced team environment
Able to use coaching as an effective management tool, coaching at least 80% of time
Motivate, coach, and mentor a diverse and potentially geographically fragmented team, effectively managing performance, and mobilizing team and resources to achieve or exceed set goals
Able to work independently as well as be a strong team worker, always seeking to improve team, and organizational performance
Excellent analytical and vital thinking skills, including demonstrated general problem-solving skills, and an intense curiosity to identify trends and ensuing business needs
Appetite for innovative technology, fast-changing business environment, and robust data driven analysis
Ability to select and present insightful dataset including performance, market, and competitor analysis and to implement significant action plans based on the data
Ability to understand Expedia Group’s various brands offering in order to align a solution that is a win-win for Partners and Expedia Group
Lead and support on transformational change and integrate change processes with organizational business plan.
Coaches team members in behaviors for personal effectiveness, results orientation
Strong project management skills, including multiple projects at a time, prioritize effectively, and to meet deadlines
Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to
Ability to effectively communicate to various levels and through a variety of communication channels
High impact personality: intellectual agility, entrepreneurship, compassion in relationship, great teammate
Demonstrated the ability to achieve and set goals
Hungry, determined, motivated, willing to act, and results-focused
Organization and time management skills, rigor, attention to details
Proven follow-up/persistence when facing challenging situations
Ability to multi-task effectively and be able to change gears quickly without skipping a beat
Authentic relationship builder; earns the confidence of others
Bridges and sustains productive and partnerships based on mutual support through a reciprocal style
At Expedia Group, we believe in bringing people together and creating an inclusive workplace where everyone belongs and can do their best work. We care about our employees’ safety and well-being, so we’re requiring new hires in the U.S. to be fully vaccinated against COVID-19 and attest to their vaccination status before their start date as a condition of employment. Expedia Group will consider requests for a reasonable accommodation as required under applicable law.
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is lifeatexpediagroup.com/jobs.Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
United States - Missouri - Springfield
ID # R-74525
At Expedia Group, we're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities. If you require an accommodation or adjustment for any part of the application or hiring process, please let us know by completing our Accommodation Request form.