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Credit Controller

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Credit Controller

Expedia Group is recruiting a Credit Controller to support our Expedia for Business Portfolio. Are you at ease with credit management, speaking with stakeholders and analytically-minded ? Then this could be the role for you !

What you'll do:

  • Lead credit control for a portfolio of partners, acting as their sole point of contact for financial queries

  • Ensure partners pay on time and in full, providing sufficient information for timely and accurate allocation

  • Meet cash & debtor day KPIs set by the business for your portfolio

  • Ensure partners trade within existing credit limit and adopt measures to encourage trading within agreed terms

  • Manage credit limit across the portfolio, taking corrective actions

  • Anticipate developments and accounts requiring special attention

  • Perform proactive analysis and reconciliation to ensure partner accounts are up to date

  • Chase overdue invoices by telephone, email & letter within agreed timescales in line with our collections policy, maintaining accurate records of all communications

  • Understand local trading conditions by maintaining strong relationships and following regional economic performance and changes to government regulation or banking laws which may impact Expedia or our partners

  • Investigate queried/disputed transactions, including discussion with partners and recommendation of resolutions to the Finance Manager

  • Assist with setting up partners on the Affiliate Collect Program

  • Identify areas of process improvement

  • Liaise with internal teams, such as sales and commercial finance for a rounded approach to affiliate relationships, or with central treasury for efforts to repatriate cash in local currency

Who you are :

  • 5+ years of successful credit control experience with responsibility for an assigned portfolio of receivables/debtors

  • Experience managing clients trading to set credit limits

  • Excellent level in English; other languages would be an asset (such as Spanish, French, German or Italian)

  • Experience identifying risks and opportunities through analysis and interpretation

  • Letter of Credit knowledge

  • Credit insurance knowledge

  • Experience in the travel and leisure industry would be a plus

  • Account reconciliation knowledge

  • Strong communicator, with excellent written and oral communication

  • Experience building relationships and working in a cross-functional environment

  • Experience investigating statements issued against payments reviewed

  • Advanced Excel skills; an experience of working with Oracle is a plus


About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®,®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®,™, and Expedia Cruises™.

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is The official website to find and apply for job openings at Expedia Group is

Expedia iscommittedto creating an inclusive workenvironmentwith a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
  • Spain - Madrid

  • Finance

  • Full-Time Regular

  • 08/01/2023

  • ID # R-83195

Job Accommodation Requests

At Expedia Group, we're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities. If you require an accommodation or adjustment for any part of the application or hiring process, please let us know by completing our Accommodation Request form.