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Front-Office Reporting Specialist

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Front-Office Reporting Specialist

Are you passionate about building meaningful reports to support decision-making? Can you analyze a set of data and transform it into action? Are you able to translate business needs into actionable, appealing, and exciting reports?

As a Reporting Specialist with global scope, you will support the end-to-end operational performance of teams across the globe and assist leadership with identifying the drivers of operational performance by providing supporting analysis for actions to remediate issues and drive continuous improvement. If so, the reporting specialist role can be yours!

What you'll do:

  • Design reporting and analytics for the PPO front-office teams across the globe

  • Work on ad-hoc requests from the operational teams to support decision-making

  • Liaise with Product and BI teams to leverage data availability

  • Analyze data and provide insight on operational drivers and trends

  • Support Business metrics reviews and hold parties accountable for execution, quality, and performance

  • Train and develop key reporting staff to handover standardized reporting, as well as knowledge to review/understand and draw data-driven conclusions

  • Standardize and develop a core set of collections reports

  • Identify and extract key data facts for business decisions

  • Create or support the creation of different data sources

  • Document and share data dictionaries and manuals to empower the operational teams

  • Design and prioritize change requests to databases in our products

  • Collaborate with key stakeholders as Business Intelligence/Data Science/Business Development-Strategic Initiative, ORM and others to gather data pieces for reporting

  • The Collections team forms part of Expedia Group's E-Commerce Platform division (eCP)

Who you are:

  • 1+ years proven experience in Finance Operations, Business Analysis, Analytics and/or Project Management

  • 1+ years proven hands-on experience in reporting, analyzing, and validating large volumes of data from different systems and sources

  • Advanced computer skills including Tableau (or similar BI tool), QlikSense, MS Excel and PowerPoint

  • Proactive, organized, and able to meet deadlines with excellence

  • Able to share knowledge and train others for self-service

  • Have strong critical thinking skills; able to see the "big picture" while also diving into the details where necessary

  • Able to communicate effectively with different levels within the organization

  • Able to work with a multi-cultural global team

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At Expedia Group, we believe in bringing people together and creating an inclusive workplace where everyone belongs and can do their best work. We care about our employees’ safety and well-being, so we’re requiring new hires in the U.S. to be fully vaccinated against COVID-19 and attest to their vaccination status before their start date as a condition of employment. Expedia Group will consider requests for a reasonable accommodation as required under applicable law.

About Expedia Group 

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.  

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is lifeatexpediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
  • United States - Missouri - Springfield

  • Finance

  • Full-Time Regular

  • 07/29/2022

  • ID # R-69367

Job Accommodation Requests

At Expedia Group, we're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities. If you require an accommodation or adjustment for any part of the application or hiring process, please let us know by completing our Accommodation Request form.