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Launch Manager, APAC (Gurgaon)

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Launch Manager, APAC (Gurgaon)

Expedia Group is looking to hire a Launch Manager to join our team in Gurgaon India. Do you like managing projects? Do you like coming up with solutions? Do you thrive in a fast-paced environment? Our Launch Management team work closely with our external B2B travel partners to drive the end-to-end delivery of our partner integrations. For this role we are looking for an accomplished project manager with exceptional customer facing skills. Our launch manager role supports our sales team to problem solve and collaborate across functions, ensuring a smooth launch process for each partner.

The main responsibilities of your new role are to undertake project management across small and large partners within the portfolio. You will lead and coordinate internal and external stakeholders providing planning, configuration and best practice advice. You will work across strategic initiatives providing expertise from the launch team being an advocate of the partners needs and the end-to-end processes.

What you’ll do:

  • Manage your portfolio of partner launches across the APAC region, coordinating with internal and external stakeholders

  • Lead kick off calls and workshops with the relevant stakeholders and deliver a launch plan with each partner

  • Consult with our partners to launch effectively and efficiently

  • Work with partners to understand their requirements and how our solutions will help meet these, tailoring to their business needs and processes.

  • Coordinating across internal team to facilitate partner requests

  • Documenting processes and knowledge base articles on new initiatives & products

  • Develop and contribute to process improvements and training

  • Manage the Configuration of partners setting them up for success

  • Assist with pre-sales and RFPs

  • Track the status of each partner and help manage the pipeline with the sales team on when launches can take place and be prioritised

  • Manage our certification process with partners and providing best practise advice to help them meet our requirements.

  • Liaise directly with 3rd party technology providers who are performing development work on behalf of the partner

  • Work with Partners and the regional Sales organisation to continuously monitor API development request and feedback to the Product team

Who you are:

  • 2+ Years of relevant experiences in driving project execution

  • Team player with an adaptable and flexible approach

  • Good Project Management experience

  • Strong facilitation & partner facing experience

  • Good interpersonal skills and experience working with both business and technical teams

  • Ability to work independently with limited supervision and with other department personnel in a very dynamic and time sensitive work environment

  • Multicultural awareness and experience working internationally is a plus

  • Be articulate with good presentation and written communication skills

  • Ability to develop a thorough understanding of the client’s business, industry and needs

  • Some experience with Salesforce CRM, or a similar Cloud based CRM, will be a great advantage

  • Current PMI certification is highly advantageous

  • Technical background is a plus

  • Able to communicate in fluent English. Additional language skills is a plus.

About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®,®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®,™, and Expedia Cruises™.

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is The official website to find and apply for job openings at Expedia Group is

Expedia iscommittedto creating an inclusive workenvironmentwith a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
  • India - Haryana - Gurgaon

  • Corporate Solutions

  • Full-Time Regular

  • 09/12/2023

  • ID # R-83282

Job Accommodation Requests

At Expedia Group, we're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities. If you require an accommodation or adjustment for any part of the application or hiring process, please let us know by completing our Accommodation Request form.