As a key member of the broader EMEA Vacation Rentals (VR) Leadership team, the Manager has two functions - managing a team of individual contributors who are managing relationships with our partners to improve partner performance, as well as leading critical initiatives for the broader VR leadership team.
You will recruit, train, and coach your team to success by developing processes and implementing improvements that increase team efficiency and effectiveness. You are seen as an authority by your team on account management issues and by the leadership team as a guide on representing the partner perspective to other internal Vrbo teams, such as Product, Marketing or Technology teams. You also drive innovative initiatives that align with business goals and improve team performance.
The Manager’s primary goal is to lead and directly develop a team of account managers who work to efficiently enable our Vrbo Property owners to achieve their goals and enhance the traveler experience. They coach and train their team to conduct high-quality consultations with partners, using marketplace data to improve booking conversion and bookings growth. Managers recruit, develop, and motivate experienced customer facing teams, and act as a liaison to senior leadership and other teams within Expedia Group on behalf of Vacation Rental Account Management team.
What you’ll do:
Who you are:
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Spain - Madrid
ID # R-70979
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