Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

The online travel market never stands still. In Expedia's Private Label Solutions (PLS) division, we’re smack in the middle of it.

We create the tools and technology that help millions of travellers find the perfect hotels for their next trips. As the world’s largest and fastest-growing affiliate network ($2 billion in sales and counting), we work with over 10,000 partners in 33 countries to turn their web traffic into hotel bookings and happy customers.

We offer the chance to work with the brightest minds in the travel business in an energetic and international work environment focused on innovation, creative problem-solving and collaboration.

As PLS continues to grow we are seeking a Partner Finance Executive (Credit Control & Mandarin Speaker Required) to join the Financial Operations team based at our Angel office.

Role Overview

Ensure effective management of debtors and perform partner credit and activity analysis and monitoring and work with internal stakeholders and partners to facilitate timely collections.

General Responsibilities:

Credit Control

• Monitor and control a portfolio of partner balances, activity and payments against their credit limit, including:
• Ensuring on time cash collection and allocation
• Anticipating developments and accounts requiring special attention
• Timely analysis and reconciliations (sometime complex) of queried/disputed transactions, including discussion with partners and recommendation of resolutions to the Finance Manager
• Collection of overdue partner accounts within collections policy

Credit Managment

• Ensure Partners trade within existing Credit Limit and adopt measures to encourage trading within agreed Credit Terms
• Relationship management with partners and internal stakeholders including finance and sales teams
• Assist with setting up partners on the affiliate collect program in accordance with guidelines
• Provide ad-hoc finance team support as and when requested
• Query Resolution for Accounts Payable Partner Commision Payments
• Be the sole point of contact for PLS Business and Partner Financial queries
• Resolve queries by identifying the root cause and liaising with internal stakeholders in ensuring PLS Partners/Stakeholders have the correct information and a comprehensive understanding of the solution to avoid repeat questions
• Build relationships with Global Stakeholders to ensure the timely and smooth resolution of new and existing challenges

Requirements:

• 3+ years' proven experience in credit control with responsibility for an assigned portfolio of receivables/debtors or equivalent experiences
• Analysis: Ability to anticipate implications of activity levels on partner balances against approved credit limits
• Problem solving: Investigate statements issued against payments received (at a transactional level) and develop a solution for discussion with the Finance Manager
• Relationship building: Builds effective relationships with internal stakeholders and partners.
• Collaborative: Excellent track record of working with peers when probeme solving
• Communication: excellent written and oral communication in both English and Mandarin
• Computer skills: Strong Excel skills
• Delivery: Ability to deliver to schedule with minimal supervision
• Personal attributes: Proactive, ability to deliver under pressure

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Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.