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Senior Director Credit Management

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Senior Director, Credit Management

In this critical leadership role, you will lead the credit management for Expedia Group’s E4B commercial finance function. As a well rounded finance leader, the Senior Director, Credit Management will be experienced in delivering sustainable financial growth by being a commercially astute business partner engaging and influencing at all levels and executing on key results. Success will stem from curiosity and a passion and hunger to improve Expedia Group’s financial understanding, forecasts/outlooks, systems and performance by deeply understanding the Group’s processes and strategy and how Finance can achieve this target.

The Senior Director, Credit Management will be motivated by continuous improvement and a transformative approach and will have a passion for solving complex and strategically important business problems in an agile environment, displaying dedication, as well as an ambition for innovative thinking to ensure that Expedia Group continues to win in its markets.

The position requires a strategic and synchronized perspective, extraordinary stakeholder management, and tried and tested change and leadership skills coupled with intellectual curiosity to identify new ideas and challenge the status quo.

What you'll do:

  • Drive credit management strategy that supports commercial growth while protecting working capital

  • Provide subject matter expertise for Insurance Financing to deal with insurance brokers, for product eligibility approval as collateral

  • Negotiate the terms of loans with partners, and ensure all loans and lending procedures comply with policy and regulation

  • Work closely with Sales team to align credit strategy and growth strategy

  • Manage the full cycle of credit, including account closures

  • Drive continuous improvement in processes and techniques to maximize cash collection and at the same time maintain customer goodwill

  • Lead credit maintenance and credit related product due diligence and selective credit initiatives

  • Review credit applications and credit limits, including risk analysis and new account set ups

  • Assess potential customers' creditworthiness and conduct reviews of existing customers, optimizing company sales

  • Assist in the legal negotiation and closing process for new investments

  • Monitor payments and bad debts and drive efficiency in processes

  • Develop and coach a team of partner executives

  • Build and maintain effective working relationships with E4B team and E4B Partners’ CFOs

Who you are:

  • Senior leader in a variety of analytical and strategic, high-visibility finance roles

  • Significant experience in credit management, driving credit initiatives and/or credit manual maintenance

  • Good analytical and credit assessment skills, with sound knowledge of portfolio lending and insurance financing, and in-depth knowledge of credit application end-to-end logistics

  • Drive inclusive stakeholder management and possess good communication and interpersonal skills

  • Strong quantitative and analytical problem-solving skills

  • Proven situational leadership skills and the ability to motivate and generate enthusiasm with individuals across all levels of the organization

  • Ability to handle multiple priorities with a high degree of flexibility and accountability, in a constantly fast-evolving environment

  • Business Acumen: Demonstrate a keen understanding of business operations and the organizational levers (systems, processes, departments, functions) that drive profitable growth

  • A Team Player: thrive in demanding, intellectually charged environments, have strong convictions and can win credibility and contribute across the breadth of a business and its senior management team

  • Humble leader who creates open, candid relationships

  • Inspire peripheral relationships across the wider Expedia Group

  • Demonstrable success using expertise to generate buy-in and trust with senior business leaders (SVP/C-level) to provide effective counsel and influence decision-making

  • Passionate about engaging and developing talent; attract, develop, engage and retain talented individuals with a compelling, unifying vision that steers and motivates

About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®,®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®,™, and Expedia Cruises™.

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is The official website to find and apply for job openings at Expedia Group is

Expedia iscommittedto creating an inclusive workenvironmentwith a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
  • United Kingdom - London

  • Finance

  • Full-Time Regular

  • 12/08/2022

  • ID # R-78820

Job Accommodation Requests

At Expedia Group, we're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities. If you require an accommodation or adjustment for any part of the application or hiring process, please let us know by completing our Accommodation Request form.