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Senior Product Manager - eCommerce
Expedia Group’s platform and marketplace team services millions of travelers across the globe every year. Our mission is to power travel for Everyone. Everywhere. We are doing this by supporting thousands of travel businesses with a best-in-travel set of eCommerce capabilities, that deliver a seamless booking experience to travelers, no matter what they are buying, where they are, or where they are traveling to.
We are looking for a seasoned Sr. Product Manager to further build our Checkout platform capabilities and booking experiences. Our ideal candidate will have successfully led multiple, major, worldwide, technology enabled products or services tailored to power eCommerce businesses. You should have hands-on experience in introducing new products and features and in working in complex cross functional technical solutions. You should be customer obsessed, data focused, and comfortable advocating for your plans and explaining business results to our company’s most senior executives. Perhaps most importantly, you should have a passion for technology and delighting customers around the globe with new and innovative experiences. You should be comfortable with coordinating product and engineering teams in a fast-paced environment.
A successful candidate will have strong passion for travel, developers and experience in designing platform strategies that power a multitude of points of sale and clients. You have a background in software development and product management, specific to Checkout platforms and ecosystems. You must be highly analytical, able to work extremely effectively across multiple organizations, and adept at synthesizing a variety of technologies and capabilities into high quality, simple products and applications that developers and customers love.
What you'll do:
Write product requirements documents and ensure clear communication and coordination of requirements to the business, marketing, design and development teams
Own the overall product roadmap and manage prioritization and tradeoffs against developer experience, traveler experience, and time to market
Work closely with tech team(s) on driving products and features from design to ship
Create alignment on the product vision both internally and with key external partners
Establish business processes and policies as well as metrics and indicators for success
Measure and analyze existing products and business models for opportunities to innovate and improve, providing additional benefits to developers and customers
Drive product launches including working with public relations team, executives, and other product management team members
Develop, report, and continually improve business performance metrics
Proactively identify and resolve strategic and technical issues that may impair the team’s ability to meet strategic, financial, and technical goals
Who you are:
5+ years of experience in product or program management, product marketing, business development or technology
Experience creating and evolving customer and developer experiences from conceptualizing to launch
Experience with feature delivery and tradeoffs, managing roadmaps across multiple stakeholders, including working closely with tech teams from design to ship
Experience with end to end product delivery, especially overseeing roadmap strategy and definition, contributing to engineering discussions around technology decisions and strategy related to a platform product, coordinating complex product development cycles and software development schedules
Proven ability to work autonomously and at scale in an ambiguous environment
Impeccable oral and written communication skills, with an emphasis on the ability to deliver strategic documentation with minimal supervision
What would make you stand out as a candidate:
Direct experience with eCommerce platforms and delivering eCommerce platforms
Experience working in eCommerce products, a plus if it is in a global setting. Experience with eCommerce SDKs in a two sided platforms and development tools are a plus
Ability to work autonomously in a highly demanding, technical and often ambiguous environment, with attention to detail and organizational skills
Proven ability to manage multiple, competing priorities simultaneously and ability to work in a fast-paced environment where continuous innovation is desired
Ability to think strategically and execute methodically
History of teamwork and willingness to roll up one’s sleeves to get the job done
Proven analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop project business cases
Proven track-record of taking ownership and driving results
Superior communications skills with high attention to detail
8+ years overall product experience
At Expedia Group, we believe in bringing people together and creating an inclusive workplace where everyone belongs and can do their best work. We care about our employees’ safety and well-being, so we’re requiring new hires in the U.S. to be fully vaccinated against COVID-19 and attest to their vaccination status before their start date as a condition of employment. Expedia Group will consider requests for a reasonable accommodation as required under applicable law.
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
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Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is lifeatexpediagroup.com/jobs.Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
United States - Texas - Austin
ID # R-75601-1
At Expedia Group, we're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities. If you require an accommodation or adjustment for any part of the application or hiring process, please let us know by completing our Accommodation Request form.