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Associate Manager, Vacation Rental Owner Partner Success (UK)
Here at Expedia our mission is to power global travel for everyone, everywhere. We're looking for an Associate Manager for our Partner Success UK Team based in Prague to help us make this a reality!
The Associate Manager's main responsibility will be leading a team responsible for ensuring our UK owner inventory is competitive, attractive, and relevant for Vrbo’s fast-growing global traveler base.
In doing so, the PS team will work hand-in-hand with UK Property Owners to improve performance by coaching and influencing partners to take actions to improve booking conversions by smartly utilizing the power of Expedia Group’s unique data insights.
This role is central to our account management mission of delivering exceptional travel experiences by bringing the power of the platform to life for our partners, both current and new. This team ensures that Expedia Group brands’ global customers always find the most suitable Vacation Rental.
What you'll do:
Lead part of the Partner Success Account Managers UK team
Continuously coach and provide recommendations to direct reports; improve team effectiveness by building the skills and capabilities of the team members
Execute cross functional Expedia business initiatives; through initiation and planning stages to actively anticipate market impact and roll out plans
Provide input to senior management in developing effective and scalable solutions to improve process efficiencies
Develop & drive sound recommendations based on insights from data analysis to optimize Listings in the Vrbo website
Lead the execution of overall market business plans to meet or exceed key targets, goals set by leadership
Who you are:
Bachelor’s Degree in a related field; or equivalent related professional experience
5-8 years’ proven experience
Demonstrated the ability to achieve and set goals
Lead teams successfully in a fast-paced team environment
Strong project management skills, prioritize effectively, to meet deadlines
Ability to have an effect for internal and external decision makers
Strong written and oral communication skills; including fundamental pitching and articulate ideas clearly and appropriately influence others
Proficiency with Project Management and CRM tools (Microsoft Project and Salesforce). Expertise in Microsoft Word, Excel and PowerPoint
Establish make sure priorities are met in a fast-paced environment
Drive for Results
Hungry, determined, motivated, willing to take action and results-focused
Organization and time management skills, rigor, attention to details
Proven follow-up/persistence when facing challenging situations
Ability to multi-task effectively and be able to change gears quickly without skipping a beat
Demonstrates ability to prioritize work and be laser-focused on achieving critical targets, goals and/or strategic objectives set by the leadership team
Integrates change processes with organizational business plan
Coaches team members in behaviors for personal effectiveness, results orientation
Appetite for innovative technology, fast-changing business environment, data driven decision-making
Demonstrates problem solving skills
Ability to select and present insights, including performance, market and competitor analysis and to implement substantial action plans based on the data
Written & Spoken Communication, Listening and Influencing
Proficiency in English, other European language (French, German Spanish, Italian) is a huge plus
Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to
Ability to effectively communicate to various levels and through a variety of communication channels
Ability to influence direction of decisions even when holding a position contrary to the majority
Build & Maintain Teams
Able to work independently as well as be a strong team worker, always seeking to improve team and organizational performance
Motivate, coach and mentor a diverse and geographically fragmented team, effectively leading performance and mobilizing team and resources to achieve or exceed set goals
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
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Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is lifeatexpediagroup.com/jobs.Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Czechia - Prague
ID # R-74651
At Expedia Group, we're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities. If you require an accommodation or adjustment for any part of the application or hiring process, please let us know by completing our Accommodation Request form.