Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Travel Partnerships and Advertising helps partners, including hotels, vacation rentals, airlines, destination marketing organizations (DMOs) and more, deliver excellent traveler and B2B experiences. We drive growth for our partners and the Expedia Group marketplace through competitive supply and our leading advertising and travel media network.

The Market Manager's primary responsibility in their assigned territory is to initiate, develop and maintain a high-quality portfolio of hotel chains (i.e., relevant, attractive and competitive) for Expedia's fast-growing global customer base.

In doing so, Market Managers will also continuously work with their hotel partners to help them maximize the production potential from their participation in the Expedia marketplace by smartly utilizing the power of Expedia LPS' unique data insights, marketing, distribution, and revenue management toolset.

This role is the epicenter of the Market Management's team responsibility, which is to ensure that Expedia's brands global customers always find the most suitable hotel for their dream trip wherever they want to go, and that our hotel partners can effectively, efficiently and throughout the year, reach Expedia's unique breath of global traveler demand.

In this role, you will:

• Consistently leveraging data specific to their market available in Expedient, Expedia's proprietary market insights and activity prioritization dashboard, and leveraging their local market knowledge

• Build and progressively expand their portfolio of local hotel partners by introducing prospective high potential partners to Expedia's global value proposition and facilitating their onboarding process

• Develop and sustain strong partner relationships by providing relevant data insights and superior support services to hotel partners (revenue management advice, marketing opportunities on the Expedia marketplace)

• Ensure that their partner hotels' product (content, rates, and availability) is consistently optimized and competitive on the Expedia sites to maximize customer conversion

• Secure additional inventory over high demand and compression periods to satisfy customers' pressing needs

• Secure seasonal deals, evergreen and dynamic promotions within the guidelines set by Management to support the brands' merchandising and marketing efforts

• Continuously promote to and develop hotel partners' high engagement with Expedia's full suite of: unique market insights (partner reports, competitive data, key performance drivers); Revenue management tools (dynamic promotions, packages, fenced deals, mobile); Marketing and merchandising opportunities; Specialized brands (e.g. Egencia, Hotwire, Media Solutions) potential opportunities; Self-service tools (Expedia Partner Central), Connectivity solutions (Expedia Quick Connect) and key support functions (Property Assistance team); Represent Expedia in the local market, build Expedia's company profile with key local influencers (e.g. tourism bureau, hotel association, etc.) and provide expertise to the local industry

• Provide coaching to colleagues (peers, Associate Market Managers) on best practices

• Execute effectively based on KPI metrics (targets, goals and/or strategic objectives) set by LPS leadership

• 40% of travel may be required for market visits

Experience and qualifications:

• +5 years' experience and college/university or master’s degree in Hospitality, Tourism or Business Administration or equivalent related professional experience

• Proven follow-up/persistence when facing challenging situations

• Ability to multi-task effectively; must be able to change gears quickly without skipping a beat

• Demonstrates ability to organise and prioritize work in a timely manner, and be laser-focused on achieving a variety of KPIs (targets, goals and/or strategic objectives) set by leadership team

• Sincere relationship builder; earns the confidence of others

• Bridges and sustains solid partnerships based on mutual support through a collaborative style

• Appetite for innovative technology, fast-changing business environment, data-driven decision making

• Demonstrates general problem-solving skills and an intense curiosity to identify trends

• Ability to select and present insightful dataset including performance, market, and competitor analysis and to implement meaningful action plans based on the data

• Proficiency in English and Spanish

• Ability to effectively communicate to various levels and through a variety of communication channels

• Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to

• Ability to identify the decision-making style of stakeholders to influence direction of decisions even when holding a position contrary to the majority.

• Able to work independently as well as be a team player, always seeking to improve team and organizational performance

• Help other team members acquire skills or achieve targets/goals

• Drivers license preferred

#LI-JT3

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.