Account & Supplier Risk Investigator
Czechia - Prague
ID # R-85299
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Account & Supplier Risk Investigator
We are a new team of dedicated analysts focused on protecting the accounts of our customers. We monitor account activity to identify unauthorized access and take swift action to keep our customers secure. We are looking for new members to join us in this endeavor. Our team values varied strengths and recognizes the importance of individual contributions.
What you'll do:
Core function is to support multiple real-time work queues and out of queue monitoring tasks, making independent and accurate decisions on high risk behaviors across Expedia Group accounts and supply partners
Consistentlymaintain or exceed required performance standards related to productivity, quality, and efficiency
Execute basic query language functionality, allowing to modify, troubleshoot, and execute database queries across various reporting tools
Participate in initiatives to identify improvements in tools and processes
Provide feedback on critical issues impacting the team workflow, including bugs, data gaps, and technical problems
Maintain up to date knowledge of the account and supplier risk space
Respond to and resolve inbound customer and partner escalations
Suggest changes to policies and procedures which enhance effectiveness of the team
May be required to support business continuity emergencies, as requested by leadership
Support other duties as assigned
Who you are:
Experience in eCommerce risk environments is a plus
Proven capacity for analytical thought
Experience with SQL/Redshift/Qubole/Splunk is desirable; ability to learn such data mining tools is essential
Requires superb interpersonal skills, and an ability to communicate effectively with internal and external parties
Possess a high degree of self-motivation, and strive for improvement both in yourself and those around you
Flexibility to adapt and able to handle multiple assignments while working independently
Love working as a part of a creative, adaptable team within an evolving area of the company
Attention to detail is critical, as is the ability to prioritize work to meet business needs
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
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Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.
Job Accommodation Requests
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