Associate New Partner - Hotel - English/Portuguese

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Associate New Partner - Hotel - English/¨Portuguese

The Associate’s primary responsibility is to assist in the set up and onboarding of conventional lodging properties within their assigned territory. In doing so, you will also continuously look to effectively onboard new partners and help them improve the production potential from their participation in the Expedia marketplace by bringing to bear the power of Expedia Group’s unique data insights. Calling leads and educating Expedia’s UVP to potential properties who have not worked with us will be the primary activity of this role.

This role is central to our account management mission of delivering exceptional travel experiences by bringing the power of the platform to life for our partners, both current and new. This team ensures that Expedia Group brands’ global customers always find the most suitable hotel for their dream trip wherever they want to go, and that our hotel partners can successfully, efficiently and throughout the year, reach Expedia Group’s full breadth of global traveler demand.

What you'll do:

• Complete high value conventional lodging leads from fresh leads and untouched opportunities within target markets as assigned by the distribution engine

• Build the portfolio of hotel partners by introducing prospective partners to Expedia and facilitate their onboarding process

• Educate partners on how to offer competitive hotel products (content, rates and availability) to be consistently optimized on the Expedia sites

• Educate partners on additional lodging rates and availability information regarding high demand and compression periods

• Employ active listening during conversations with potential partners to adapt responses to local market conditions and partner needs

• Share best practices within the team in order to achieve overall team targets

Who you are:

• Bachelor’s degree in a related field; or equivalent related professional experience

• 1-2 years’ work experience, preferably commercial experience

• At least 90% of time will be completing leads with <10% travel for exceptional market visits or one to many events

• Language skills - candidates will be bilingual English and Portuguese

• High impact personality, intellectual agility, compassion in relationship, phenomenal teammate

• An appetite for action, driven, motivated and results-focused

• Organization and time management skills, rigor, attention to details

• Proven follow-up/persistence when facing challenging situations

• Ability to multi-task effectively and be able to change gears quickly without skipping a beat

• Demonstrates ability to prioritize work and be laser-focused on achieving critical targets, goals and/or strategic objectives set by the leadership team

• Relationship builder; earns the confidence of others

• Bridges and sustains solid partnerships based on mutual support through a reciprocal style

• Appetite for innovative technology, fast-changing business environment, data driven decision-making

• Demonstrates problem solving skills

• Ability to select and present insights, including performance, market and competitor analysis and to implement action plans based on the data

• Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to

• Ability to effectively communicate to various levels and through a variety of communication channels

• Ability to handle objection over phone and cold calling

• Open to feedback through shadowing and lab process for continuous improvement

• Able to work independently as well as be a strong team worker, ensuring the whole team wins

• Help other team members acquire skills or achieve targets/goals as per the territory plan

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About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.

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Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.