Associate New Partner - Hotel - English/Portuguese
If you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form. This form is used only by individuals with disabilities who require assistance or adjustments in applying and interviewing for a job. This form is not for inquiring about a position or the status of an application.
Associate New Partner - Hotel - English/¨Portuguese
The Associate’s primary responsibility is to assist in the set up and onboarding of conventional lodging properties within their assigned territory. In doing so, you will also continuously look to effectively onboard new partners and help them improve the production potential from their participation in the Expedia marketplace by bringing to bear the power of Expedia Group’s unique data insights. Calling leads and educating Expedia’s UVP to potential properties who have not worked with us will be the primary activity of this role.
This role is central to our account management mission of delivering exceptional travel experiences by bringing the power of the platform to life for our partners, both current and new. This team ensures that Expedia Group brands’ global customers always find the most suitable hotel for their dream trip wherever they want to go, and that our hotel partners can successfully, efficiently and throughout the year, reach Expedia Group’s full breadth of global traveler demand.
What you'll do:
Complete high value conventional lodging leads from fresh leads and untouched opportunities within target markets as assigned by the distribution engine
Build the portfolio of hotel partners by introducing prospective partners to Expedia and facilitate their onboarding process
Educate partners on how to offer competitive hotel products (content, rates and availability) to be consistently optimized on the Expedia sites
Educate partners on additional lodging rates and availability information regarding high demand and compression periods
Employ active listening during conversations with potential partners to adapt responses to local market conditions and partner needs
Share best practices within the team in order to achieve overall team targets
Who you are:
Bachelor’s degree in a related field; or equivalent related professional experience
1-2 years’ work experience, preferably commercial experience
At least 90% of time will be completing leads with <10% travel for exceptional market visits or one to many events
Language skills - candidates will be bilingual English and Portuguese
High impact personality, intellectual agility, compassion in relationship, phenomenal teammate
An appetite for action, driven, motivated and results-focused
Organization and time management skills, rigor, attention to details
Proven follow-up/persistence when facing challenging situations
Ability to multi-task effectively and be able to change gears quickly without skipping a beat
Demonstrates ability to prioritize work and be laser-focused on achieving critical targets, goals and/or strategic objectives set by the leadership team
Relationship builder; earns the confidence of others
Bridges and sustains solid partnerships based on mutual support through a reciprocal style
Appetite for innovative technology, fast-changing business environment, data driven decision-making
Demonstrates problem solving skills
Ability to select and present insights, including performance, market and competitor analysis and to implement action plans based on the data
Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to
Ability to effectively communicate to various levels and through a variety of communication channels
Ability to handle objection over phone and cold calling
Open to feedback through shadowing and lab process for continuous improvement
Able to work independently as well as be a strong team worker, ensuring the whole team wins
Help other team members acquire skills or achieve targets/goals as per the territory plan
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.
Mexico - Quintana Roo - Cancun Quintana
ID # R-83238
Job Accommodation Requests
At Expedia Group, we're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities. If you require an accommodation or adjustment for any part of the application or hiring process, please let us know by completing our Accommodation Request form.