Car Operations Associate
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Team Description: The key purpose of this role is to ensure that ground transport content is operating in as efficient and effective way as possible to support Expedia’s global sites. Partner with key stakeholders such as customer service, suppliers and account management to support and maintain new and existing site content.
Business Contribution/Impact: The role provides top quality content on Expedia Group sites to drive conversion and purchase success rates at lowest possible cost. This position supports and contributes to a continually improving environment and provides value to partners, customers and Expedia Group. Successful candidates will be self-driven with a keen understanding of the iterative nature of a successful operations team.
What you’ll do:
- Deliver world class customer experience on Expedia Group sites by reducing errors, maintaining existing supply and launching new content while maintaining quality for all functions.
- Support new feature and product launches through rigorous testing.
- Provide regular and ad hoc reports for internal and external partners.
- Maintain relationships with business-critical teams through regular partner contact and delivering valued services.
- Identify opportunities to improve operational efficiency.
- Actively participate in supporting the inclusive culture of Expedia Group.
Who you are:
- Excellent problem solving and analytical skills with attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a diverse group as well as independently.
- Ability to self-motivate and take initiative.
- Demonstrated ability to establish and adhere to priorities in a fast-paced environment.
Why join us:
Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better - that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them the tools to do so.
Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal;to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground, so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.
If you have a desire to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.
Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, VRBO®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®,ebookers®,CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®,SilverRailTechnologies, Inc., ALICE andTraveldoo®.
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.
United Kingdom - London
Operations & Services
ID # R-80334
Job Accommodation Requests
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