Skip to main content
Back to results

Credit Controller

If you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form. This form is used only by individuals with disabilities who require assistance or adjustments in applying and interviewing for a job. This form is not for inquiring about a position or the status of an application.

Credit Controller

Expedia Group is recruiting a Credit Controller to support our Expedia for Business Portfolio. Are you at ease with credit management, speaking with stakeholders and analytically-minded ? Then this could be the role for you !

What you'll do:

  • Ensuring Partners pay on time and in full providing sufficient information for timely and accurate allocation

  • Meet cash & debtor day KPIs set by the Business for your portfolio

  • Anticipating developments and accounts requiring special attention

  • Proactive analysis and reconciliation to ensure Partner accounts are up to date

  • Chase overdue invoices within agreed timescales in line with our collections policy, maintaining accurate records of all communications

  • Investigation of queried/disputed transactions, including discussion with partners and recommendation of resolutions to the Finance Manager

  • Ensure Partners trade within existing Credit Limit and adopt measures to encourage trading within agreed Credit Terms

  • Proactive identification of potential credit limit breaches and subsequent options analysis and negotiation with Partner to obtain more collateral

  • Foster highly collaborative relationships internally with Sales and Commercial Finance to ensure a rounded approach to managing Affiliate relationships

  • Further develop our credit and finance processes by identifying opportunities for improvement

  • Understand local trading conditions by maintaining strong relationships but also keeping abreast of regional economic performance and changes to government regulation or banking laws which may impact Expedia or our Partners

  • Be the sole point of contact for Partner Financial queries within your portfolio, building strong relationships internally and with Partners to ensure the timely and smooth resolution of new and existing challenges

  • Assist with setting up partners on the affiliate collect program in accordance with guidelines

  • Query Resolution for Accounts Payable Partner Commission Payments

  • Support the Finance Systems Platform Manager in identifying systems issues and opportunities to further develop our systems capabilities

  • Liaise with central Treasury team to support with efforts to repatriate cash held in local currencies

  • Provide ad-hoc finance team support as and when requested

Who you Are:

  • Proven track record of 2+ years of successful credit control with responsibility for an assigned portfolio of receivables/debtors including Credit Management

  • ICM/CICM qualified

  • Experience in the Travel or Hospitality Industry

  • Experience of managing clients trading to set credit limits and demonstrate methods of encouraging trading within set credit limits

  • Communication: excellent written and oral communication

  • Relationship building and cross functional collaboration: Builds effective relationships with internal stakeholders and partners to effectively resolve problems

  • Analysis: Ability to analyze and interpret complex partner payment activity to proactively identify potential risks and opportunities

  • Proactivity and accountability: ability to deliver under pressure and to deadlines with minimal supervision on multiple commitments simultaneously with high attention to detail

  • Problem solving: Investigate statements issued against payments received (at a transactional level) and develop a solution for discussion with the Finance Manager

  • Computer skills: Experience of working with Oracle products is preferred but Excel skills and an ability to adapt to new systems are essential

  • Fluency in another European language


About Expedia Group 

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®,®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®,™, and Expedia Cruises™.  

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is The official website to find and apply for job openings at Expedia Group is

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
  • United Kingdom - London

  • Finance

  • Full-Time Regular

  • 11/10/2022

  • ID # R-74916

Job Accommodation Requests

At Expedia Group, we're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities. If you require an accommodation or adjustment for any part of the application or hiring process, please let us know by completing our Accommodation Request form.