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Expedia Group is recruiting a Credit Controller to support our Expedia for Business Portfolio. Are you at ease with credit management, speaking with stakeholders and analytically-minded ? Then this could be the role for you !
What you'll do:
Ensuring Partners pay on time and in full providing sufficient information for timely and accurate allocation
Meet cash & debtor day KPIs set by the Business for your portfolio
Anticipating developments and accounts requiring special attention
Proactive analysis and reconciliation to ensure Partner accounts are up to date
Chase overdue invoices within agreed timescales in line with our collections policy, maintaining accurate records of all communications
Investigation of queried/disputed transactions, including discussion with partners and recommendation of resolutions to the Finance Manager
Ensure Partners trade within existing Credit Limit and adopt measures to encourage trading within agreed Credit Terms
Proactive identification of potential credit limit breaches and subsequent options analysis and negotiation with Partner to obtain more collateral
Foster highly collaborative relationships internally with Sales and Commercial Finance to ensure a rounded approach to managing Affiliate relationships
Further develop our credit and finance processes by identifying opportunities for improvement
Understand local trading conditions by maintaining strong relationships but also keeping abreast of regional economic performance and changes to government regulation or banking laws which may impact Expedia or our Partners
Be the sole point of contact for Partner Financial queries within your portfolio, building strong relationships internally and with Partners to ensure the timely and smooth resolution of new and existing challenges
Assist with setting up partners on the affiliate collect program in accordance with guidelines
Query Resolution for Accounts Payable Partner Commission Payments
Support the Finance Systems Platform Manager in identifying systems issues and opportunities to further develop our systems capabilities
Liaise with central Treasury team to support with efforts to repatriate cash held in local currencies
Provide ad-hoc finance team support as and when requested
Who you Are:
Proven track record of 2+ years of successful credit control with responsibility for an assigned portfolio of receivables/debtors including Credit Management
Experience in the Travel or Hospitality Industry
Experience of managing clients trading to set credit limits and demonstrate methods of encouraging trading within set credit limits
Communication: excellent written and oral communication
Relationship building and cross functional collaboration: Builds effective relationships with internal stakeholders and partners to effectively resolve problems
Analysis: Ability to analyze and interpret complex partner payment activity to proactively identify potential risks and opportunities
Proactivity and accountability: ability to deliver under pressure and to deadlines with minimal supervision on multiple commitments simultaneously with high attention to detail
Problem solving: Investigate statements issued against payments received (at a transactional level) and develop a solution for discussion with the Finance Manager
Computer skills: Experience of working with Oracle products is preferred but Excel skills and an ability to adapt to new systems are essential
Fluency in another European language
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
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Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is lifeatexpediagroup.com/jobs.Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
United Kingdom - London
ID # R-74916
At Expedia Group, we're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities. If you require an accommodation or adjustment for any part of the application or hiring process, please let us know by completing our Accommodation Request form.