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Customer Product Support Associate
Do you have a meticulous eye for detail? Are you a creative problem-solver? If so, the Technical Data Management team (TDM), a division of the TS&T (Technical Solutions & Tools) is looking for you! The Customer Product Support Associate is accountable for maintaining the integrity of the large volume of lodging-related data that Expedia presents online. The position requires creating and maintaining timely and accurate hotel data to support global websites, solving data related issues with the appropriate development teams, process improvement, special projects, and ad hoc data requests. Additional responsibilities include providing support and guidance to external customers and vendors and to internal groups globally.
In this role, you are responsible for maintaining the integrity of a large volume of lodging-related data; you will work to meet and exceed operational and technical needs of our internal and external customers. You will update, analyze, diagnose and problem-solve lodging-related data with the ability to articulate and communicate
What you’ll do:
Who you are:
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
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Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is lifeatexpediagroup.com/jobs.Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Malaysia - Selangor - Subang Jaya
Operations & Services
ID # R-75176
At Expedia Group, we're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities. If you require an accommodation or adjustment for any part of the application or hiring process, please let us know by completing our Accommodation Request form.