Finance Manager - TPSP Compensation and Loss

This position will join the customer compensation and loss management team within Expedia Group's Traveler Partner Service Platform (TPSP) Finance team. Leveraging depth of operations and financial knowledge to support Expedia Group customer compensation and Retail Loss financial planning and analysis, while appropriately managing risks and controls. The Finance Manager will use analytical insights to drive improved customer compensation unit economics. You will translate complex financial data into actionable information, build financial models, analyze new initiatives, provide financial planning, and measure performance against operational metrics. If you are a dynamic, driven, customer focused finance professional, and a solid contributor and team player, we are looking for you!

What you'll do:

• Work across finance team to Identify process and data gaps and take appropriate actions to address risks and opportunities

• Develops basic financial models, including forecasting financial results and performing sensitivity and scenario analysis

• Support leadership decision-making through timely strategic and quantitative analysis

• Collaborate with Retail Loss organization to drive improved agent processes & automation to reduce retail loss

• Demonstrates deep understanding of how the organization does business (i.e. business model and operations, financial performance, and key success factors)

• Combines organization and financial knowledge to improve customer compensation and retail loss contra-revenue (customer refunds, credits, coupons, goodwill, retail loss prevention, customer refund policies, vendor management)

• Constantly works to improve own efficiency; double-checks the accuracy of the output of others to ensure high quality delivery

• Considers and understands the audience’s specific needs and comprehension level to determine the most appropriate message and delivery method, limiting or explaining technical language

• Develops a broad knowledge base of systems and databases (financial and non-financial) through experience, completing routine to complex responsibilities, and performing analysis

• Gains stakeholder trust by effectively addressing their concerns to further long-term interests

• Effectively interprets financial results demonstrating deep knowledge and provides insights for management

Who you are:

• 5+ years of progressive finance or analytical work experience

• Bachelors’ or Master's in business, finance, or a related field; or equivalent related professional experience

• Solid understanding of math and statistics concepts

• Strong qualitative and quantitative financial skills including proficiency in Excel

• Ability or willingness to learn and utilize Financial Systems (Hyperion, SQL, etc.); preference for experience using SQL to develop new data queries for regular reporting and adhoc business inquiry / models

• Ability to see the ‘big picture’ and understand key trends and levers

• Demonstrated understanding of forecasting / planning processes and preparation of executive-level management reporting

• Proactive and solutions-oriented approach towards business problems and process improvements

• Attention to detail and a commitment to data integrity

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The total cash range for this position in Springfield is $84,000.00 to $117,500.00. Employees in this role have the potential to increase their pay up to $134,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership.View our full list of benefits.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.