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Fraud & Risk Investigator I

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Fraud & Risk Investigator I

Job Description Summary

For our Prague office, we are seeking a Fraud & Risk Investigator I who is highly motivated, goal-oriented, has a can-do mentality to mitigate fraudulent purchases on all points of sale worldwide. The Fraud Investigator reviews high-risk purchases/transactions, via real-time queues and after-the-fact reports, to identify unauthorized purchases and decisions if transactions are fraudulent or not. The Fraud & Risk team is staffed 24 hours a day. Applicants must be flexible with their schedule, work early shifts, weekends, and on public holidays.

Job Description

Fraud & Risk Investigator I

Who we are:

We are a team of investigators focused on the manual review of potential fraud transactions. We review these transactions to figure out the risk involved with the transactions with the goal of preventing fraudulent transactions from going through. We are looking for new members of our main line of defense against fraudulent activity. Fraud & Risk Investigators are primarily responsible for reviewing individual transactions and making a decision based on the information available. We are a team that values varied strengths and recognize the importance of individual contributions.

Who You are:

Are you someone who enjoys fitting the pieces of a puzzle together so that you can see the whole picture? Do you have a background in research or investigation? Does the prospect of a constantly evolving job with multiple avenues of approach sound appealing? Are you an individual who has a meticulous approach to life and a desire to continue to develop? If this sounds like you then the Fraud & Risk Investigator job may be right up your alley.

What you will do:

  • You will assist the team in preventing fraud, providing a benefit to both the company and our customers.
  • Work independently of other analysts while still chipping into the overall goals of the team and department.
  • You will provide an in-depth analysis of transactions in order to evaluate the fraud risk involved.
  • We want someone to assist with special projects both inside and outside the queue when required.
  • You will assist in the identification and reporting of bugs or issues impacting the team.
  • Research transactional and customer records to link unidentified transactions and accounts to known fraudulent activity.
  • You may run standard SQL database queries to retrieve data and produce standardized reports.
  • May analyze or assist with analysis of acquired data and reports to identify new fraudulent activity.
  • Continue to grow in skill and understanding of current fraud trends.
  • May assist with or perform special projects in a timely manner, as requested.
  • Maintains or exceeds required performance standards.

Qualifications & Requirements:

  • English proficiency, additional languages are a plus.
  • Risk analysis, KYC, or online fraud prevention experience is a plus.
  • Bachelor's degree preferred.
  • Go through company-prescribed background check successfully.
  • Strong internet research, Microsoft Office, and overall PC skills. Any SQL experience is a plus.
  • Requires shift work, including weekends, non-business hours, and holidays.

Diversity statement:

We are committed to building an inclusive work environment with a diverse workforce. All applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

About Expedia Group 

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.  

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Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is lifeatexpediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
  • Czechia - Prague

  • Finance

  • Full-Time Regular

  • 07/28/2022

  • ID # R-74763

Job Accommodation Requests

At Expedia Group, we're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities. If you require an accommodation or adjustment for any part of the application or hiring process, please let us know by completing our Accommodation Request form.