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Global Employee Expense Operations Analyst

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Global Employee Expense Operations Analyst

Expedia Group is looking for a Business Operations Analyst to join the Employee Expenses team (as an extended group of the Corporate Accounts Payable Team) in Springfield, MO. You will develop creative business operation solutions related to employee expense reimbursement, corporate credit card program, virtual card program, and maintain the current suite of system tools as a business partner to the entire Expedia Group network. You will work together with the end users, the business SMEs and the project teams to build requirements for tool needs, propose meaningful scope and prioritize delivery of projects and features. You will seek insights across the business to craft processes which will improve the business understanding for the employees travelling and purchasing on behalf of Expedia Group and lead user acceptance testing activities.

What you will do:

  • Liaise between the end users, the business SMEs and the project team

  • Work closely with the technical functional analysts and software developer engineer(s) to improve and enhance the foundation for reimbursements

  • Gain consensus and approvals on project documents and recommend appropriate scope and priorities

  • Validate reimbursementtool requirements from business partners and perform system enhancements

  • Lead communication among team members and manage relationships with the business users

  • Deliver training to the business on new functionality or offer best practice tips on using the tools

  • Participate in yearly audits and ensure all controls are followed throughout the year

  • Become an expert in best practices in the employee reimbursement and corporate credit card space

  • Perform reconciliation of large data sources, including balance sheet and transactional reconciliations

  • Develop test strategy and lead UAT activities

  • Conduct functional testing to ensure programming has been done in accordance with functional specifications and business requirements

  • Build and maintain reports and dashboards in a timely, consistent, accurate, and complete manner

  • Handle the reporting of information quality key performance indicators

  • Ensure documentation is accurate and up to date - including the intranet website

  • Perform integration work with onboarding of new legal entities

Who you are:

  • Excellent written and verbal communication

  • Ability to collaborate with Business and IT

  • Strong time management which allows you to work on large projects and many work streams

  • Excellent knowledge of Excel

  • A minimum of 2 years of related of experience

  • You have a bachelor's degree in business, management, accounting, or related technical field; or Equivalent related professional experience


The total cash range for this position in Springfield is $49,000.00 to $68,500.00. Employees in this role have the potential to increase their pay up to $78,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership.View our full list of benefits.

About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®,®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®,™, and Expedia Cruises™.

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is The official website to find and apply for job openings at Expedia Group is

Expedia iscommittedto creating an inclusive workenvironmentwith a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
  • United States - Missouri - Springfield

  • Finance

  • Full-Time Regular

  • 03/14/2023

  • ID # R-80410

Job Accommodation Requests

At Expedia Group, we're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities. If you require an accommodation or adjustment for any part of the application or hiring process, please let us know by completing our Accommodation Request form.