Key Account Manager, Vacation Rentals - German

Relocation bonus offered

The Key Account Manager develops and maintains tight-knit relationships with Vrbo’s larger highest potential regional accounts.

You use data to analyze account performance and coach your accounts to take action that will yield higher conversions.

You are an expert in the implementation and optimization of Vrbo products and use analytical skills to help partners grow existing business and help identify new growth opportunities for Vrbo with existing accounts.

What you’ll do:

• Lead account growth through implementing optimization solutions

• Implement effectively based on key performance indicators and metrics set by leadership and exceed specific targets with Key Account partners

• Establish performance goals in conjunction with Key Account partners, develop action plan, secure commitment, set mutual performance objectives, including financial targets and drive achievement to goals

• Drive content, rate and availability accuracy and competitiveness on the Vrbo sites to enhance booking conversion

• Optimize online marketing campaigns for our customers, focusing on performance to meet advertiser objectives

• Analyze search trends, listing performance and budget suggestions

• Develop a keen understanding of tools to capture and analyze data at account level, campaign level and industry level

• Create reports to lead optimization and incremental opportunity strategies

• Identify and size opportunities in your portfolio to create a growth strategy for our high potential advertisers

• Plan and execute account reviews in person or remotely on a monthly, and/or quarterly, basis with cross-functional involvement (e.g., Product, Engineering, Support, etc.) to develop the relationship and to achieve business results

• Use advanced optimization techniques and work on complex optimization aligned to customers' goals across the Vrbo network

• Provide campaign updates and ensure that our advertisers are satisfied with their business growth

• Present regularly to key contact persons and may also give industry presentations as needed

• Represent Vrbo in local markets, trade shows and industry events to build the company’s company profile with Partners

Who you are:

• Bachelor’s in a related field; or equivalent related professional experience

• Native level in German and fluent in English

• Sales success in a quota environment

• 4 -7 years of experience in key account management, sales, or marketing

• Experience in optimizing, and converting online products in an ecommerce environment

• Strong solution focused working mentality

• Expert in Microsoft Office

• Knowledge of Salesforce or other CRM systems and Tableau and BI platforms

• Knowledge of the vacation rental industry is a plus

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