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Launch Team Lead, APAC (Singapore Based)

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Launch Team Lead, APAC (Singapore Based)

At Expedia Partner Solutions (EPS), we unlock the power of Expedia Group for thousands of partners around the world. Our mission is to fuel our partners' growth through our unparalleled technology, travel supply and support services.

The APAC Launch Team Lead will report to the Director of Partner Connect, which enables business partnerships to connect with Expedia's travel platform through our global, industry-leading consulting and technical services.

You will be the representative for the team in the APAC region, acting as a lead across all the launch functions. The main responsibilities of the Lead are to oversee all projects from a higher perspective and allocate team resources to meet business needs, optimising the Launch Management processes. As a member of the APAC leadership team, you'll be a link between the business and major stakeholders, driving transparency and strategic initiatives.

What you'll do :

  • Allocate the team resource to meet APAC Business needs

  • Ensure each Launch Manager works efficiently with each launch project

  • Mentor Individual Contributors by providing advice and recommendations based on own experience

  • Encourage and supports education and professional development of Individual Contributors

  • Guide Individual Contributors in the development of team and individual goals, providing regular and specific feedback and assessing individual and team performance

  • Promote collaboration among team members. Encourages others to cooperate and coordinate efforts

  • Assess Launch process for all projects and its current effectiveness and define new process based on assessment through working with the global team

  • Develop strategy and vision based on business goals, market opportunities, and product/technology approach, sizing, prioritizing, and creating alignment across the organization

  • Funnel all launch project results into APAC Leadership Team in a timely manner

  • Lead a shared project plan with each partner

  • Raise and Track resourcing/ feature requests across EPS

  • Liaise directly with 3rd party technology providers who are performing development work on behalf of the partner

  • Proactively identify and address any delays

  • Chair routine project meetings with internal and external stakeholders to track progress and ensure success

  • Schedule kick off calls or workshops with the relevant internal teams and Partners organization

  • Run the site review process to assess compliance against the launch requirements and take appropriate action internally or with the partner

  • Track the status of each partner and ensure that all teams understand where the partner is in the launch process documenting risks or issues related to the launch

  • Help manage the pipeline with the commercial representatives on when launches can take place and be prioritized

  • Generate Weekly Launch Status Report for the APAC region

  • Generate Monthly Launch Projects Schedule Analysis - highlighting and addressing the points where delays occurring

Who you are :

  • 8+ years of experience leading Project Management teams

  • Bachelor's or Master's in related field; or equivalent related professional experience

  • PMP/PMI or Prince2 Practitioner Certification

  • Experience managing a geographically dispersed cross-functional team

  • Experience in delivering results for executive stakeholders

  • Robust Project and Release Management experience

  • Track record of delivering positive client experiences

  • Good interpersonal skills and collaboration with both business and technical teams

  • Experience with Salesforce CRM, or a similar Cloud based CRM, is highly advantageous

  • Experience in Process Mapping is highly advantageous


About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®,®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®,™, and Expedia Cruises™.

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is The official website to find and apply for job openings at Expedia Group is

Expedia iscommittedto creating an inclusive workenvironmentwith a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
  • Hong Kong

  • Corporate Solutions

  • Full-Time Regular

  • 03/22/2023

  • ID # R-81153-1

Job Accommodation Requests

At Expedia Group, we're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities. If you require an accommodation or adjustment for any part of the application or hiring process, please let us know by completing our Accommodation Request form.