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Manager, Traveler Research & Insight

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Manager, Traveler Research & Insight

Are you passionate about understanding travelers and using research and insight to help build great brands?

In this role you willwork with our marketing and creative stakeholders, helping them to understandtravel and the online travel category. You’ll be critical in ensuring that the needs of travelers are at the heart of our business and brand strategy, as well as our communications.

What you'll do:

  • Lead ad-hoc research projects working with agency partners toensureexcellent execution and the delivery of compelling insights to drive maximum business impact

  • Work with stakeholders across teams to develop plans that support their insight needs and recommend the appropriate research to answer their questions

  • Proactively identify and share relevant insights from different parts of Expedia Group such as UX and Loyalty teams

  • Find ways to promote and embed research projects and individual insights in a way that will drive decision making and action

  • Leverage internal data sources and tools to create insights and answer business questions

  • Partner with other insight team members to continuously improve processes, evolve our methodologies and ensure we are working with the best tools and agency partners

Who you are:

  • Minimum 6years experience in consumer research & insight, with a strong track record of leading and executing ad-hoc research projects

  • Agency experience is preferred, client sideexperience a bonus

  • Knowledgeable across research and insight methodologies, from traditional qualitative and quantitative through to social listening and behavioral economics

  • Able to translate complex data sets into compelling consumer stories that focus on ‘need to know’ insights

  • Experience in getting ‘hands-on’ with research and data, pulling out insights and creating story led outputs

  • Comfortable in a complex global organization and able to build relationships with multiple stakeholders with differing needs

  • Excellent project management skills, with great attention to detail and ability to run multiple workstreams simultaneously


About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®,®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®,™, and Expedia Cruises™.

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is The official website to find and apply for job openings at Expedia Group is

Expedia iscommittedto creating an inclusive workenvironmentwith a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
  • United Kingdom - London

  • Marketing

  • Full-Time Fixed Term

  • 01/18/2023

  • ID # R-75836

Job Accommodation Requests

At Expedia Group, we're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities. If you require an accommodation or adjustment for any part of the application or hiring process, please let us know by completing our Accommodation Request form.