Partner Success Associate - Dallas

The Partner Success Associate’s primary responsibility is to ensure that Expedia Group’s (EG)lodging product in their assigned market is competitive, attractive, and relevant for our fast-growing global customer base

In doing so, Partner Success Associates will also continuously work with lodging partners to help them improve the marketing potential from their participation in the marketplace

This role is the foundation of our Centralized Hub for Account Management & Performance. The team ensures that our lodging partners can effectively, efficiently and throughout the year, reach EG's full breadth of global traveler demand

What you’ll do:

• Use Expedia Group’s tool kit to increase the customers they attract on the Expedia Group platform

• Support new partners to ramp up and sustain their hotel revenue and market share on Expedia's platform

• Communicate special offers from Expedia Group’s loyal customer base and promotional deals that allow them to benefit from EG's merchandising and marketing efforts

• Educate lodging partners on the self-service features available on Partner Central

Who you are:

• 1-3 years of outbound calls experience

• 1-3 years of sales experience

• Bachelor’s Degree; or equivalent related professional experience

• Able to work independently as well as be a strong team worker, ensuring the whole team wins

• Ability to work based on a variety targets, goals and/or strategic objectives set by the leadership team

• Appetite for innovative technology, constantly evolving business environment, robust data driven analysis

• Proficiency in English. Other language skills may be required depending on the location of position

• Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to

• Ability to effectively communicate to various levels and through a variety of communication channels

• Ability to handle objection, secure commitments and be resilient

• Possesses outstanding listening, investigating, and influencing skills

• High impact personality: intellectual agility, entrepreneurship, compassion, great teammate

• Hungry, determined, motivated, willing to act and results-focused

• Organization and time leadership skills, rigor, attention to details

• Perseverance when facing challenging situations

• Ability to multi-task effectively and be able to change gears quickly without skipping a beat

• Ability to think on your feet in a fast-paced environment

• Open to feedback for continuous improvement

• Relationship builder; earns the confidence of others

• Bridges and sustains solid partnerships based on mutual support through a collaborative style

#LI-SL2

The total cash range for this position in Dallas is $67,000.00 to $93,500.00. Employees in this role have the potential to increase their pay up to $107,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership.View our full list of benefits.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.