Risk Ops Reporting & Business Intelligence Analyst

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Risk Ops Reporting & Business Intelligence Analyst

As a Risk Ops Reporting & Business analyst, you apply your analytical and report building skills to enable the identification of opportunities for process improvements. You are thorough, organized, and balance individual contributions with a team orientation.

In this role, you will work with a variety of individuals across and outside of the Global organization to complete tasks supporting multiple areas. You will be working in a fast-paced environment playing a visible role within our organization. You will bring the results of your analyses to life with a detailed understanding of the business and analyst-level metrics, improve business user and analyst experience, reduce chargebacks through insightful analyses.

What you'll do:

• Understand how the business uses reports and how to translate that to a design flow

• Work with partners to support ad hoc requests & initiatives

• Performs analysis on large volumes of transactions, analysts, and traveler-level data

• Work with complicated data structure, manipulate, cleanse data and perform statistical analysis

• Implement analytic work plans and/or proposals

• Responsible for developing and presenting business requirements to data management team to operationalize reporting and automate recurring analyses

• Make intelligent trade-offs between resources available and provide creative solutions to users even in situations where all the desired data may or may not be available

Who you are:

• Strong analytical and report building skills with ability to convert raw data into impactful business insights

• Ability to work with ambiguity, define problem and seek solutions by using available data and making reasonable assumptions

• Excellent written and verbal communication skills, with the ability to communicate solutions and their business value to Sr leadership and partners

• Strong Redshift/SQL ability or other programming languages to query/join/transform data from various databases

• Possesses competent data extraction skills across several data platforms, and can evolve existing queries to tackle new problems

• Proficient in Excel Power Query & Power Pivot

• Ability to interpret information from various sources, working effectively and efficiently with large datasets, making sound and timely decisions from the analysis

• Strong client service skills

• Strong time management and project management skills

• Experience developing Tableau dashboards

• Experience working with e-commerce or transaction-level data

• Bachelor’s or Master’s in Math, Statistics, Engineering, Computer Science, Business or related technical field; or equivalent related professional experience

• 2+ years of business analytics experience

• Risk management or Operation experience

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About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.

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