Senior Director, User Experience Design

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Senior Director, User Experience Design

At Expedia Group, our mission is to power global travel for everyone, everywhere. As a Senior Director of Design Systems for our XD (Experience Design) organization, you'll help us achieve that mission by defining and evolving the foundations of our modular language and developing the systems and strategic roadmap delivering configurable, harmonious expression at scale.

Focused on the diverse tenants and travelers, partners, and builders using the Expedia Group platform, our Design Systems experts set the multi-year strategy, operations, and delivery of our design language and Expedia Group design system. To succeed in this role, you’ll need to bring together cross-disciplinary teams to envision the future of our language, our modular product architecture and its multi-product, multi-brand design system, and the processes and tools that enable leverage, contribution, and configurability at a global scale.

What you’ll do:  

• Partner with senior leaders across Expedia Group to drive the design foundations and configuration strategy of our reference architecture and traveler, partner, and developer experiences

• Develop the multi-year composition strategy blueprint for our design system and modular product architecture

• Develop and articulate the methods and approaches used by XD and partners for leveraging, configuring, and contributing to the design system

• Create strategic design artifacts, processes, and documentation (e.g., user journeys, strategy decks, experience architectures), and mentor Designers, Researchers, Content Strategists, and others to ensure adoption 

• Contribute to an organizational environment that champions inclusion, innovation, customer-centricity, and the collaborative development of ideas

• Contribute subject-matter expertise to identify which design processes should be standardized and which should differ

• Coordinate team/divisional alignment on customer and business goals, negotiating tough tradeoffs to ensure the end-to-end experience is meaningful, impactful, and coherent

• Uphold the bar for design craft and quality in partnership with XD leadership

• Be a leading voice in human-centered design both inside and outside of the company

Who you are:  

• 10+ years of proven experience leading global, platform-scale Design Systems efforts across the product development cycle

• Web and app expertise (multi-product platform) desirable

• Demonstrated expertise in Design Strategy and adjacent technical practices (e.g., Visual Design, Interaction Design, Experience Engineering, Information Architecture, Content Strategy, User Research)  

• Deep understanding of modern experience design practices, including accessibility and inclusive design

• Proven ability to use storytelling to connect strategy decisions to insights gathered from data, research, and other technical domains

• Highly collaborative and curious, with a beginner's mentality and first-principles approach to problem-solving 

• Proven thought and domain leadership

At Expedia Group, we believe in bringing people together and creating an inclusive workplace where everyone belongs and can do their best work. We care about our employees’ safety and well-being, so we’re requiring new hires in the U.S. to be fully vaccinated against COVID-19 and attest to their vaccination status before their start date as a condition of employment. Expedia Group will consider requests for a reasonable accommodation as required under applicable law.

About Expedia Group 

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.  

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Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is lifeatexpediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.