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Our team is responsible for the Chat bot that lets travelers get quick help from the Virtual Agent or connect with a human agent to manage their bookings on any Expedia Group site.
By providing a self help capability to the travelers, our team saves millions of dollars each year in call center costs. By improving this self help experience, we improve the traveler retention rate for all our brands.
What you’ll do:
You will extend outside of direct organization and collaborate with peers across a senior level organization
You will successfully conduct day-to-day work and solve complex issues in your own specific technical engineering area
You will facilitate collaboration with different stakeholders with varied perspectives to develop effective solutions to issues
You will creatively test and maintain software applications and related programs and procedures by using a variety of software development tools following design requirements of customer
You will possess knowledge of features and facilities for integration, and communication among applications, databases and technology platforms to bring together different components and form a fully functional solution to a business problem
Who you are:
Bachelor’s or Masters degree in a related Technical field; or equivalent related professional experience
5-8 years of software engineering experience required
Equivalent experience includes:
Experience working in at least in 2 multi-quarter projects as a part of a decentralized team and project
Experience formally mentoring at least 3 individuals and driving technical design end to end for at least 3 projects
Experience contributing to engineering community through a blog post, open-source contribution, tech talks etc
Ability to identify business problems at the project level and team level and design solutions that are easily testable and observable
Strong in multiple technologies or languages and is an expert in a given domain
Able to justify technology choices to technical and non-technical observers making well defined technology choices
Able to understand highly complex systems and design moderately complex systems
Ability to identify and advocate for project quality via testing, monitoring and alerting at the project level
Ability to establish operational excellence metrics at the team level
Identifies and advocates for project quality via testing, monitoring and alerting at the project level
Has a strong understanding of testing and monitoring tools and technologies
Establishes operational excellence metrics at the team level
Guides others in design of software that is easily testable and observable
#LI-JS4The total cash range for this position in Seattle is $161,500.00 to $226,000.00. Employees in this role have the potential to increase their pay up to $258,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.
Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership.View our full list of benefits.
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
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Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.
United States - Washington - Seattle
ID # R-79252
Job Accommodation Requests
At Expedia Group, we're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities. If you require an accommodation or adjustment for any part of the application or hiring process, please let us know by completing our Accommodation Request form.