Skip to main content
Back to results

Technical Operations Manager

  • United Kingdom - London

  • Technology

  • Full-Time Regular

  • 05/17/2024

  • ID # R-86908

If you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form. This form is used only by individuals with disabilities who require assistance or adjustments in applying and interviewing for a job. This form is not for inquiring about a position or the status of an application.

Position Overview:

As Technical Operations Manager in the Business Operations team, you will have full ownership to design and execute high-impact, scalable processes for Expedia Group’s (EG) Partnership organisation.

We are looking for a candidate with experience in balancing analytical prowess, who will improve the development of our business strategy, with deep experience in operations management.

Our team is an essential business partner to the wider Strategic Partnerships and Affiliates (SPA) organisation and thrives when building strong relationships with our Commercial, Product & Tech, Growth & Operations, Finance and Analytics teams.


Responsibilities:

  • You'll design and (re-)engineer processes that drive efficiencies in our partner management processes and unlock scale
  • Frame the found opportunities into specific operation procedures and acquire agreement from key partners to implement these processes globally
  • Deliver research and analysis to generate penetrative insights upon which to evolve the Partnership business.
  • Apply your analytical and problem-solving skills to tackle unstructured problems and build strategic frameworks and models
  • Collaborate with P&T and other support functions to drive automation and technology simplification

Tech Knowledge:

  • SQL
  • Phyton (or R)

Competencies:

  • Experience with technical systems and handling large volumes of data using SQL
  • Experience with programming languages R or Python
  • Proven experience in an operations or strategic initiatives role or a similar role in a leading technology company
  • Exceptional project management skills - able to manage multiple workstreams simultaneously, perform under pressure, and lead inclusive and diverse project teams
  • Attention to detail and ability to distil complex processes operating in a matrixed environment into easy-to-understand concepts and redesigned operational processes
  • Excellent communication skills with ability to present complex concepts to senior leadership and commercial teams
  • Outstanding problem-solving and analytical skills, takes a data-first approach to draw upon business insight where information is incomplete
  • Team player - thrives in a climate of inclusion and implements expansive strategies to bring a diverse set of perspectives to the team and solutions


Relocation (Y/N): N

About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Similar Positions
  • Senior Specialist, Segment Marketing

    London, London
    Marketing
    View Job
  • Data Scientist II, Analytics

    London, London
    Technology
    View Job
Job Accommodation Requests

At Expedia Group, we're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities. If you require an accommodation or adjustment for any part of the application or hiring process, please let us know by completing our Accommodation Request form.

Request a disability accommodation
Expedia Group | Careers