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Technical Program Manager III - Marketplace Trust

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Technical Program Manager III - Marketplace Trust

Marketplace Trust is a critical area of our business focused on making the experience for our customers and partners simple and easy to navigate while also driving the right marketplace behaviors and addressing experiences that are counter to building trust. We are a data-driven organization with an appetite to resolve the most difficult problems.

If you are interested in being near the heart of the company - where the needs of travelers, partners, and the business intersect - than this position is for you! We utilize every data signal in the marketplace to build scalable and extensible systems to maximize positive outcomes across the platform. Our team is looking for outstanding Technical Program Manager who is highly collaborative and broad-minded problem solvers willing to deliver end-to-end solutions that enable the most trusted travel marketplace in the world.

What you’ll do:

  • Partner close with Product and Engineering to deliver end-to-end data solutions
  • Participate in product delivery and influence how various agile engineering practices can be used
  • Lead and support teams through agile ceremonies
  • Develop project schedules, define timeframes, and prioritize tasks to achieve project milestones and deliver intended objectives within the agreed timeframes and ensuring that requirements are completed
  • Talk architecture and data integrations
  • Keep relevant stakeholders informed of progress toward or changes to task timing that impacts the project schedule
  • Think holistically to find opportunities around policies/processes to increase efficiency across organizational boundaries
  • Assess bottlenecks in work processes within teams to streamline and simplify workflow
  • Coordinate with team members to implement new ideas or approaches and achieve process improvement goals
  • Gain partner trust by effectively addressing their concerns to further long-term interests
  • Guide the organization through program delivery and outcomes
  • Create clear, concise and organized communication materials (e.g., policies & procedures, guidelines, presentations, messages)
  • Communicate technical and business concepts expertly to mid-level management

Who you are:

  • Reached this point of reading because felt the resonance with about all the above
  • Enjoy data, architecture, processes and being a facilitator who helps the team be successful and launch on time
  • Partner well with engineering and product, understand the value of strong partnership
  • Bachelor’s in computer science or related technical field; or equivalent related professional experience
  • 4+ years of professional (Technical) Program Management experience in a technology organization, working with large scale systems is a plus
  • Able to prioritize tasks and projects simultaneously and thrive in a dynamic and complex environment
  • Proficiency with project management including agile methodology, identifying, and handling risks, tracking dependencies, while communicating overall project status
  • Passion for continuous improvement
  • Solid collaborating skills, both verbal and written with the ability to present technical information clearly and concisely to varying audiences
  • Experience with using data and metrics to drive outcomes
  • Actively seeks diverse feedback on work and anticipates feedback to address it proactively


At Expedia Group, we believe in bringing people together and creating an inclusive workplace where everyone belongs and can do their best work. We care about our employees’ safety and well-being, so we’re requiring new hires in the U.S. to be fully vaccinated against COVID-19 and attest to their vaccination status before their start date as a condition of employment. Expedia Group will consider requests for a reasonable accommodation as required under applicable law.

About Expedia Group 

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®,®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®,™, and Expedia Cruises™.  

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is The official website to find and apply for job openings at Expedia Group is

Expedia is committed to creating an inclusive work environment with a diverse workforce.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
  • United States - Washington - Seattle

  • Technology

  • Full-Time Regular

  • 07/26/2022

  • ID # R-74932

Job Accommodation Requests

At Expedia Group, we're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities. If you require an accommodation or adjustment for any part of the application or hiring process, please let us know by completing our Accommodation Request form.