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Creating inclusive experiences during the candidate hiring process
At Expedia Group, we strive to ensure that all our people and candidates have equal opportunities to succeed. This is why we’re committed to providing an inclusive and accessible experience for all job interviewees, including Persons with Disabilities (PWDs). We have a variety of ways to provide the right level of accommodation, or adjustment, during the application process.
In this blog, we hear from PWD candidates and employees, and members of our Global Talent Acquisition team in India, about how we’ve worked to provide an inclusive experience for all.
Meet the team
Alongside their typical business as usual talent acquisition responsibilities, these members of the GTA Gurgaon, India, team are focused on the accessibility of our candidate experience for PWDs.
Aakanksha Saxena | Aishwarya Joseph | Alvirah Nasqash | Anushtha Singh | Bhavesh Methwani | Jitender Tanwar | Komal Jagota | Kusum Gaur | Malvika Kakar | Poonam Jha | Rachit Sharma | Sanjay Raj | Saurabh Chhabra | Shivraj Singh | | Tanu Singh
Open conversations with candidates
During the application process, recruiters connect with candidates who meet the requirements of our roles. During these conversations, our recruiters have the chance to share more about Expedia Group’s Inclusion and Diversity (I&D) priorities, raise awareness of our Inclusion Business Groups (IBG), as well as local and global initiatives related to the individuals’ interests and priorities. One example of these initiatives they share is our global employee access to mental health assistance, as well our Expedia Group Mental Health Ambassador Program. The team also share more about our Ability Inclusion Movement IBG, in particular. These conversations are also a good opportunity to discuss any accommodations needs, and how to make these requests during the process, which is also shared with our hiring managers.
Initiatives and priorities
The recruitment team, alongside other teams, audited the infrastructure and real estate readiness of our India offices to accommodate PWD candidates and employees. This was followed by making the required changes to the infrastructure to onboard PWD talent in India, successfully.
Alongside the focus on office space, we also conducted competitive analysis to identify and adopt industry best practices. Via this market analysis, we reworked our accommodations form and made the required changes to provide better assistance to applicants.
With our current employees, we’ve built internal PWD communities, created awareness and a network of allies. We’ve also conducted training sessions to educate hiring teams on inclusive practices of onboarding diverse talent.
To continue to grow our pool of talented and diverse employees, we’ve partnered with non-government organizations (NGO) with similar goals to understand talent in the India market, and how we can source for the right candidates. Since the start of this year, we have participated in six different NGO events and hired seven new employees from these efforts.
One of these events is the recent Job Fair for Persons with Disabilities 2024, hosted at the Vocational Rehabilitation Centre for Handicapped (VRC), in Karkadooma, Delhi, India.
This job fair was a unique opportunity to engage with skilled PWD candidates, across various educational backgrounds and professional sectors. The focus was on creating meaningful connections and exploring how the candidates’ skills and qualifications aligned with our hiring needs. This event was an excellent platform for building relationships, fostering understanding, and discovering new ways to integrate Persons with Disabilities into our workforce.
The event was organized by V-Shesh – ‘an award winning impact enterprise that prepares job seekers with opportunities and organizations with disability inclusion’. These events are excellent opportunities to build our brand, learn and share best practices, develop talent pipelines for current and future roles, and create a positive experience for candidates. We had a great experience networking with talented professionals, and we will continue to keep in contact with them about our job opportunities.
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