Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Introduction to the Team

Expedia Technology teams partner with our Product teams to create innovative products, services, and tools to deliver high-quality experiences for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences that drive loyalty and traveler satisfaction.

Our charter as the Supply team within the Technology organization is to source the best possible inventory and content from our partners. We focus on generating the best prices and customer experience, ensuring our supply is transacted fairly across our marketplace, and enabling our partners to manage and optimize their business with Expedia Group.

We are seeking a motivated individual to lead day-to-day business operations (BizOps), identifying and tackling problems across the division and driving operational alignment to help the organization realize its objectives.

In this role, you will:

• Lead operational excellence by creating, implementing, and improving business processes and their accompanying documentation.

• Partner with diverse teams across the organization to ensure the success of key business priorities.

• Manage financial operations, including headcount tracking, discretionary spend allocation, and time tracking compliance.

• Operationalize new business processes and provide training to teams with a focus on continuous improvement, efficiency, and excellence.

• Provide program management support for key initiatives and special projects as required by the business.

• Support the preparation of reports, events, and business meetings that provide leadership with insights into progress toward business goals.

• Collaborate with key partners (e.g., People Team, Talent Acquisition, and Finance) to develop and support the rollout of processes that ensure success.

• Maintain high standards of data quality and integrity within our business systems.

Minimum Qualifications:

• 5+ years of experience as a Program Manager in Business Operations

• Bachelor’s degree in Business, Finance, or a related field or equivalent related professional experience.

• Proficient business insight and organizational skills with a high degree of attention to detail.

• Proven experience managing multiple tasks and projects simultaneously, with the ability to prioritize workload in a complex environment.

• Demonstrated problem-solving, analytical, and decision-making skills.

• Experience working both collaboratively as part of a team and autonomously, prioritizing your work and resources.

• Experience with program or project management, leading change from inception through delivery.

• Familiarity supporting executive leaders and their teams in both domestic and international offices.

• Experience with Jira or similar project management tools.

Preferred Qualifications:

• Experience working with engineering and product teams.

• Experience working in BizOps & headcount management.

• Advanced proficiency with Microsoft Excel or Tableau.

The total cash range for this position in Seattle is $110,500.00 to $155,000.00. Employees in this role have the potential to increase their pay up to $177,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.