Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Senior Merchandising Manager

Introduction to the team

Expedia Group’s consumer business has three flagship brands:

• Expedia® is the one-stop shop for travel, with a mission of helping travelers get the most out of every trip they take by providing everything they need all in one place, and feel supported every step of the way.
• Hotels.com® is the hotels expert that is all about giving travelers more of what they want — whether that’s instant savings, flexible options, or rewards they can actually use.
• Vrbo® is the trusted vacation rental brand perfecting stays before they happen by helping travelers find their perfect fit, ensuring quality homes and hosts, and providing trusted support.

These teams set the strategic vision, operating plans, and investment priorities to create compelling and distinct traveler value and drive business growth. The team is responsible for effectively partnering with cross-functional teams in Marketing, Product, Technology, Supply, Advertising, Servicing, and Corporate Functions to deliver the best traveler and business outcomes.

Are you passionate about driving merchandising strategy that delivers results? Are you experienced in designing and executing high-impact retail programs and promotions to accelerate business growth? Vrbo is seeking a Senior Merchandising Manager to lead and optimize our merchandising plans and promotional calendar. In this role, reporting to the Director, Business Operations – Vrbo, you'll use data and market insights to identify opportunities, develop winning on-site and marketplace merchandising strategies, and own execution across key touchpoints to drive conversion and maximize performance. This role may be based in either our Chicago or Austin offices.

In this role, you will:

• Global/Local merchandising calendar: Lead execution of our global and local strategy for the Vrbo sales and merchandising calendar.
• Merchandising promotions: Analyze and size business merchandising opportunities leveraging multiple levers (e.g. limited-time offers, always-on messaging, and loyalty rewards).
• Homepage Governance: Lead homepage and landing page merchandising, working collaboratively with cross-functional partners in marketing, product marketing, loyalty, PR, and product.
• Merchandising execution: Lead and support the execution of traveler promotions on Vrbo, coordinating implementation across Marketing, Product, Strategy, Content, Legal, and Finance​. Ensure timely implementation of our promotions and consistency in experience throughout the shopping funnel.
• Merchandising measurement & retro: Work with analytics to review merchandising performance and incrementality; optimize based on learnings. Lead the retro of merchandising sales and campaigns across cross-functional teams and propose appropriate action to improve future delivery.
• Traveler segment merchandising: Leverage data to define and personalize merchandising for key traveler segments and geographies.
• Test & Learn: Work with Product to hone test and learn cadence across our merchandising touchpoints.
• Competitive & Industry benchmarking: Keep a pulse on and benchmark against the travel category, key competitors and best in class merchandising.

Experience and qualifications:

• Bachelor's degree (Marketing, Business Management, Economics), MBA Preferred
• 8+ years of business management, B2C ecommerce, B2C strategy, and/or retail management/merchandising experience
• Experience localizing global strategies for international markets
• Experience with A/B testing frameworks and expertise with traffic data sources
• Prior experience in project management within a B2C environment
• Experience working with stakeholders from across multiple subject areas to prioritize and mitigate issues
• Strong business insight with an ability to anticipate risks and identify contingency plans to minimize business disruption.
• Ability to analyze performance
• Communicates effectively, concisely, and tailored to the audience, honed listening skills
• A growth mindset, curiosity, high energy, and the drive to succeed in a collaborative, dynamic environment while fostering team engagement and organizational alignment.

The total cash range for this position in Chicago is $146,000.00 to $204,500.00. Employees in this role have the potential to increase their pay up to $233,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

The total cash range for this position in Austin is $155,000.00 to $217,000.00. Employees in this role have the potential to increase their pay up to $248,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.