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CRM Specialist , Global CRM

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CRM Specialist , Global CRM

You will be instrumental in delivering the day-to-day operational elements of our global direct marketing program through channels such as email, landing pages and app push notifications to drive incremental business and customer value.

What you’ll do:

  • Build email and push marketing campaigns for our focus markets

  • Build landing pages for our focus markets

  • Proof and test all global campaigns before they reach our customers

  • Monitor email program deployment to ensure all sends go out correctly and proactively identify potential program issues quickly and efficiently

  • Support customer targeting (audience building, list generation, control groups etc.) through Audience Builder and other SFMC tools, including setting-up A/B tests

  • Proactively come up with and implement strategies to ensure our communications are optimally produced, production processes are robust, and our overall execution is efficient

Who you are:

  • 1 - 2 years of experience in a CRM or direct marketing role ideally with experience of SFMC or hands-on experience with content management systems

  • Demonstrable skills within HTML and Photoshop

  • Basic programming language knowledge is a real benefit

  • High level of attention to detail

  • Strong time management, prioritization, and problem-solving skills

  • Good knowledge of Microsoft Office - particularly Excel, Word, and PowerPoint

  • Bachelors in relevant field or equivalent related professional experience

  • Strong approach to team collaboration

  • Enthusiastic and positive attitude

#L1-KT2

About Expedia Group 

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.  

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
  • United States - Washington - Seattle

  • Marketing

  • Full-Time Regular

  • 11/23/2022

  • ID # R-78396-1

Job Accommodation Requests

At Expedia Group, we're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities. If you require an accommodation or adjustment for any part of the application or hiring process, please let us know by completing our Accommodation Request form.