CRM Specialist , Global CRM
If you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form. This form is used only by individuals with disabilities who require assistance or adjustments in applying and interviewing for a job. This form is not for inquiring about a position or the status of an application.
CRM Specialist , Global CRM
You will be instrumental in delivering the day-to-day operational elements of our global direct marketing program through channels such as email, landing pages and app push notifications to drive incremental business and customer value.
What you’ll do:
Build email and push marketing campaigns for our focus markets
Build landing pages for our focus markets
Proof and test all global campaigns before they reach our customers
Monitor email program deployment to ensure all sends go out correctly and proactively identify potential program issues quickly and efficiently
Support customer targeting (audience building, list generation, control groups etc.) through Audience Builder and other SFMC tools, including setting-up A/B tests
Proactively come up with and implement strategies to ensure our communications are optimally produced, production processes are robust, and our overall execution is efficient
Who you are:
1 - 2 years of experience in a CRM or direct marketing role ideally with experience of SFMC or hands-on experience with content management systems
Demonstrable skills within HTML and Photoshop
Basic programming language knowledge is a real benefit
High level of attention to detail
Strong time management, prioritization, and problem-solving skills
Good knowledge of Microsoft Office - particularly Excel, Word, and PowerPoint
Bachelors in relevant field or equivalent related professional experience
Strong approach to team collaboration
Enthusiastic and positive attitude
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.
United States - Washington - Seattle
ID # R-78396-1
Job Accommodation Requests
At Expedia Group, we're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities. If you require an accommodation or adjustment for any part of the application or hiring process, please let us know by completing our Accommodation Request form.