Senior Manager, Software Development Engineering: Lodging Booking Platform

Senior Manager, Software Development Engineering: Lodging Booking Platform

About the team:

The Lodging Booking Platform Technology team is part of the Book-to-Trip Technology Division. The Lodging Reservations team is responsible for making hotel and vacation rental reservations originating from all Expedia Group points of sale. Our platform is built on a microservices architecture and runs in the cloud leveraging Amazon Web Services (AWS).

This role will contribute to a key initiative to make the booking platform easily extensible for other lines of business, building a highly scalable and resilient system that sits at the center of Expedia Group’s Lodging business P&L. The Lodging business generates over 60% of Expedia’s revenue, and being part of the Lodging Reservations team means you make a direct contribution to the bottom line. Every lodging booking across all Expedia points of sale and subsidiaries is orchestrated by our systems, and we cater to supplier needs for the fulfillment of these bookings.

About the role:

The Senior Manager, Software Development Engineering will lead the Lodging Booking Platform team in Austin, driving the architecture and delivery of scalable, cloud-native reservation systems that are critical to Expedia Group’s business revenue. This role partners closely with product and engineering stakeholders to evolve microservices, improve engineering practices, and deliver resilient, extensible solutions.

You will provide hands-on technical leadership, coach and develop team members, and contribute across the full software development lifecycle. Success in this role requires deep experience in distributed systems, AWS-based platforms, and high-volume transactional environments.

In this role, you will:

• Lead multiple software engineering teams building and evolving services and platforms that power the Lodging Booking Platform, ensuring reliability, scalability, and high performance across global traffic patterns.

• Define, communicate, and drive a clear technical vision and roadmap for lodging booking services, including system design, API design, and data modeling aligned with product and architecture strategies.

• Establish and enforce engineering best practices for design, coding, testing, observability, security, and operational readiness, while continuously improving build, deployment, and release processes.

• Partner closely with product, architecture, and other platform and feature teams to deliver cross-domain initiatives, enabling reuse and fungibility of services and capabilities across multiple lines of business.

• Build, mentor, and grow a diverse, high-performing engineering organization through coaching, performance management, and effective hiring, while fostering a culture of innovation, accountability, and psychological safety.

• Safely integrate and operate AI/ML‑enabled solutions that improve outcomes, including familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products.

Minimum Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.

• Extensive professional software development experience, including significant time leading engineers or teams delivering complex, distributed backend systems or platforms in a production environment.

• Proven track record owning end-to-end delivery and operations of critical services or multi-service platforms, including system design (LLD), API design, data modeling, and operational excellence (monitoring, alerting, incident response).

• Strong technical leadership skills with hands-on depth in one or more modern programming languages, service-oriented or microservices architectures, and cloud-native technologies and tooling.

• Demonstrated ability to align engineering execution with product and business priorities, managing trade-offs to deliver high-quality outcomes at scale.

Preferred Qualifications:

• Experience leading multiple software engineering teams or an organization responsible for large-scale, high-throughput transactional systems such as booking, payments, or similar mission-critical platforms.

• Demonstrated success defining and evolving technical architecture for a complex platform, including cross-service contracts, domain modeling, and data strategies that enable resilience, scalability, and reuse.

• Strong background driving operational excellence at scale, including reliability engineering, capacity planning, cost optimization, and data-driven decision making using metrics and experimentation.

• Experience safely integrating AI/ML‑enabled capabilities into production services (for example, personalization, ranking, anomaly detection, or intelligent automation), and guiding teams on responsible, effective use of AI-driven tools in the software development lifecycle.

• Familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products, with the ability to identify pragmatic use cases within lodging booking and adjacent domains.